![]() ![]() It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. Please use this option to get detailed delivery information as your package moves. Please contact us after the estimated delivery time.īefore you check out there is an option to get updates via SMS cell phone. In some rare case, the tracking information may not update but you will still receive your order. Please allow 1 - 4 days for the tracking information to show. ![]() If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. You will receive a second e-mail once your order has shipped, which will include your tracking number and a link to follow the journey of your package. You will receive a confirmation e-mail once your order has been processed to the e-mail address provided at the time of checkout, which can take up to 72 hours. Our recommendation is to input a shipping address where you know you or someone else will be available to accept the package (a work address or a friend's address). If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. Your package may or may not require a signature. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided. ![]() Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. You will receive a confirmation e-mail with the tracking link once your order ships. We ship Monday through Saturday, Please allow up to 7 business days for orders to process (for example, if you order on Monday, your order should ship out on Monday, Tuesday, or Wednesday). It will take 2-6 business days (M-F) to process (for us to ship) your order, regardless of the shipping option selected at checkout.
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